The purpose of this discussion list is to provide a mechanism for ES
members to get answers from SI team members about general and specific
questions. It also provides a way for ES and SI members to work together
on complex issues that do not fit well into the other online discussion
environments. You will hear this list referred to by NEESgrid personnel
as 'the discuss list'.
Send a message to with "subscribe discuss" in the body.
The first step is to check the installation instructions for more information. It's
possible that enough people have run into your question before that it's even wound up in
this FAQ. The final document you should read is the release's errata document.
You may still need a question answered after reading these documents. In that case, send
your question to the discuss list and the NEESgrid SI team (or even a fellow equipment
site member) will be happy to help!
Software bugs are accounted for after a release in the release's errata document. Bugs
are also tracked using the NEESgrid Bugzilla. If you
can't find a mention of the bug in either of these locations, assume we don't know about
Entering the bug into the NEESgrid Bugzilla will create
a trackable record for the bug and notify the software component's owner that a new bug
has been found. Please offer as much information as possible in your initial bug report
so that we can reproduce it locally, fix it in future releases, and, if necessary,
dispatch a fix for the current release.
There is much more documentation available on the NEESgrid website than
just each distribution's installation instructions. One way to find this
information is to browse the site's News, Events,
sections. In case you don't know exactly what document you are looking
for, you can use the NEESgrid website's search feature, which is
accessible from the site's main page at http://www.neesgrid.org/
and is directly accessible from http://www.google.com/u/neesgrid.